Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit inquiries through our contact forms
• Request a demo of our AI platform
• Subscribe to newsletters or updates
• Engage with our services or enter into contracts
• Apply for employment positions
• Communicate with us via email, phone, or other channels

This information may include your name, email address, company name, phone number, job title, and any other details you choose to share.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URLs and website usage patterns
• Device identifiers and mobile device information
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties such as LinkedIn, professional directories, business partners, and publicly available sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI services and platform
• Communication: To respond to inquiries, send updates, and communicate about services
• Business Operations: To manage contracts, process transactions, and support operations
• Analytics: To analyze website usage and improve user experience
• Marketing: To send promotional materials with your consent
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address fraud or technical issues
• Recruitment: To process job applications and evaluate candidates

3. AI and Data Processing

3.1 Client Data

As an AI services provider, we process client data in accordance with separate service agreements. We do not use client-specific proprietary data to train our base models. All client data is processed in hardened, zero-trust environments and is isolated from other clients' data.

3.2 Model Training

Our AI models are trained on publicly available data, licensed datasets, and synthetic data. We maintain strict data governance protocols and do not ingest personal data into our model training pipelines without explicit consent and proper legal basis.

3.3 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Client data is governed by the retention terms specified in individual service agreements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our website, conducting business, or servicing you (e.g., cloud hosting, email services, analytics)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• Protection: To protect our rights, property, or safety, and that of our users and the public

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Zero-trust architecture for all AI deployments
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection best practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Restriction: Request restriction of processing of your data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@orcalex.ai.

8. International Data Transfers

OrcaLex Technologies is based in India. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or through direct communication. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: